Frequently Asked Questions (FAQs)

How long does it take to get my apparel?
3-5 Weeks for production and shipping

Can I receive my apparel faster?
Yes, Rush Orders are 7-9 normal days, for a $30 extra fee

I ordered a design, how long do designs take?
1-3 Weeks depending on the work load we have ahead of you. 

Can I receive my design faster?
Yes designs can be done in 2-4 days for a $10 extra fee. 

I don't like the first design I received, do I have to pay another design fee to get another?
No, if you do not like the design we will make you another one for free. 

**We do NOT offer any design order refunds. ALL print files are property of ClashAttire and may not be used/printed by any other company.**

 

Production,Shipping and Payment Questions

Can I get a tracking number for my apparel?
Yes, we provide tracking numbers for all your apparel. If you want to keep track of your order while in production please contact us directly and we will get back to you. 

Our supplier is out of work EVERY year from Jan 25th-Feb 14th for China's new years celebration. This will delay orders around this time!

What are our jerseys made out of?
100% Polyester for all products EXCEPT, T-Shirts and Hoodies. T-shirts are made with 100% Cotton, Pre-Washed.  Hoodies are 50% Polyester and 50% Cotton.

What type of payment methods do you accept?
Paypal & All Major Credit cards.

Do we offer Refunds?
We offer a 12 hour grace period. This is because we submit orders everyday, and so if we submit your order and you want a refund we cant do it because it already went to production. 

 

Sponsorships Requirements, and Info Related
We have 3 sponsorships available at this time. Affiliates and Sponsorships we do special deals on your apparel. We give shoutouts to those participating teams. The goal of Sponsorships and Affiliates is to help both the apparel company and the participating team or streamer grow. If you don't meet all the requirements for the Tier sponsorship you want, message us on twitter and we can work with you. 

Tier 1 Sponsorship: Streamers - This sponsorship has two parts. You can apply for a 10% code that works site wide. If curtain conditions are met you may also apply for a store sponsorship to sell items with your brand logo to your fans.  

Tier 2 Sponsorship: Member - Receive Discount Codes for public and Org Use 
For anyone under 3000 Followers on YouTube or Twitter.

Tier 3 SponsorshipAffiliate - Receive discount codes and Commission off of PUBLIC SALES ONLY
Must have 3000 followers at least on Twitter or YouTube. 
Active Following Base
Must be promoting ClashAttire on social media. Only on one social media handle. (Twitter Headers, YouTube Intros, etc.) and add Clash Attire logo to pro jersey.